Safe shopping

Risk-free online shopping

We make sure at Sunmate that our customers can make risk-free purchases through the obligatory use of registering their user name and a password. Our new online security means that even previous customers are now obliged to sign in. This is easy to do. Simply click on the “New Customer” box when you get to the checkout. The information you give is treated with respect and held in the utmost security. No customer information whatsoever leaves our online boutique. Ever.

Use the cookies to keep a check on your order when you are shopping with us online. These little post-its are saved on your computer after you log off.

Payment by credit card is used only with the security programme SSL/HTTPS. Censeo, our payment partner, is the programme that protects your card and personal information.

 

Refund and Exchange of Goods

Every Sunmate customer has fourteen days in which to return any product for exchange or refund. We offer a two-year guarantee on our fabric. Please contact us directly before you return a product for refund or exchange.

Our address is:

Sunmate
Riksvägen 24
360 44 Ingelstad
Sweden

Tel:(46 for Sweden) 470-309 00
Email: info@sunmate.se

 

Our prices

All our products include VAT and are priced in Swedish kronor. You can choose one of different methods of payment when you complete your purchase at the online checkout. The freight is always 49 kronor.

The easiest and cheepest way of payment is to pay with your creditcard. If you are living in a country not belonging to the EU, you should not pay VAT. If you pay your order by your creditcard, we will refund the VAT to the card. If you have chosen an other payment method we will contact you with an extra e-mail.

 

Delivery

Delivery times vary from a few days to two weeks. If you need the garments urgently, please Write your desired delivery date in the message box when you complete your purchase.
If there’s a hitch?
We at Sunmate follow the strict regulations laid down by the Swedish Consumer Authority, and advise customers to seek advice from their local Consumer Rights Bureau in the advent of any dissatisfaction.

 

We reserve the right to...

Prices and products can change without advance warning.
If the items you have purchased are sold out or their prices have changed, we will email you with the information before we send out any deliveries.

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Contact Sunmate

Sunmate
Riksvägen 24
S-360 44 Ingelstad
Sweden »

Phone: 070 55 45 710
Phone: 0470-309 00
Phone int: +46 (0) 70 55 45 710
Phonehours:  
Email: info@sunmate.se

 

 

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